Privacy Policy

Last update: 09 / 03 / 2026


This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as in what is not contrary to the indicated regulations, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its implementing regulations, and/or those that may replace or update them in the future.

Our organization is committed to the privacy of your personal data. The personal data provided is necessary to provide our services and is treated in a lawful, fair and transparent manner, guaranteeing adequate security, including protection against unauthorized or illicit processing and against accidental loss, destruction or damage through application of technical and organizational measures.

Through this document we want to offer you in a transparent and loyal manner all the necessary information regarding the processing of your personal data carried out by this organization.

I. DATA CONTROLLER.
IDENTITY: SCHWEIZER VERSICHERUNGS TREUHAND, SL CIF / NIF: B53396578
HOME: PASEO DEL SALADAR, 102, 03700 DENIA (ALICANTE) PHONE: 965788597
E-MAIL: immobaer@immobaer.com
DATA PROTECTION DELEGATE: dpo@procoden.es

II. RECIPIENTS OF PERSONAL DATA.

  1. The personal data provided will not be transferred to any third party unless otherwise specified in the specific processing activities.
  2. Optionally, for the contracting of cloud computing services and/or services for sending emails, communication, as well as other related computer services, the personal data may be:
    • Assigned to computer services companies located within the European Economic Area (EEA) or,
    • If any of our suppliers or service providers are located outside the European Economic Area (EEA), we guarantee that international data transfers will be carried out in accordance with applicable regulations. In particular, for suppliers located in the United States, such transfers may be covered by the EU-US Data Privacy Framework (https://www.dataprivacyframework.gov), whose suitability was recognized by the European Commission on July 10, 2023, or in standard contractual clauses approved by the European Commission.
  3. Optionally, to administrations and other bodies when required in compliance with legal obligations.

III. LEGAL BASIS THAT LEGITIMIZES THE PROCESSING OF PERSONAL DATA.

In each specific treatment of personal data we will inform you of the legal basis that legitimizes it.

IV. RIGHTS.

4.1. RIGHT OF ACCESS.

It is the right to obtain from the controller confirmation as to whether or not they are processing personal data concerning the data subject and, where that is the case, the right of access to the personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, the period for which the personal data will be stored or the criteria used to determine that period, the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing, the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), the existence, where applicable, of automated decision-making, including profiling, where data are transferred to third countries, and the right to be informed of the appropriate safeguards applied.

4.2. RIGHT OF RECTIFICATION.

You have the right to request the correction of your personal data if it is inaccurate, including the right to complete any incomplete information. Please note that by providing us with your personal data through any means, you guarantee that it is true and accurate and agree to notify us of any changes or modifications to it. Therefore, any damage caused by the communication of erroneous, inaccurate, or incomplete information in the website forms will be the sole responsibility of the data subject.


4.3. RIGHT OF ELIMINATION.


This is the right to request the deletion of your personal data when, among other circumstances, it is no longer necessary for the purpose for which it was collected, or is being processed in another way, or you withdraw your consent. Please note that deletion will not be appropriate when the processing of personal data is necessary, among other circumstances, to comply with legal obligations or for the formulation, exercise, or defense of legal claims.


4.4. RIGHT TO LIMITATION.

It is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it beyond the time necessary when you may need it.

4.5. RIGHT TO WITHDRAW CONSENT.

This is the right to withdraw the consent you provided by signing, either manually or digitally, at any time, as specified in the corresponding section "Exercise of Rights" or in the specific terms for commercial communications or newsletters. Please note that this right will not apply if, among other cases, the processing of personal data is necessary for compliance with a legal obligation, the performance and maintenance of a contract, or for the establishment, exercise, or defense of legal claims. Furthermore, the withdrawal of consent will not have retroactive effect; that is, it will not affect the lawfulness of processing based on consent before its withdrawal.

4.6. RIGHT TO PORTABILITY.

It is the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another responsible party, provided that: the processing is based on your consent and is carried out by automated or computer means.

4.7. RIGHT OF OPPOSITION.

It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the establishment, exercise or defense of claims.

4.8. RIGHT TO FILE A COMPLAINT WITH A SUPERVISORY AUTHORITY.

If you consider that we treat your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):

https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

4.9. EXERCISE OF RIGHTS.

You can exercise your rights by sending a letter to the postal address indicated above or by sending an email to immobaer@immobaer.com, attaching in both cases a copy of your NIF/NIE/Passport or similar document.

V. SECURITY MEASURES

The responsible person applies appropriate technical and organizational measures to ensure the confidentiality, integrity and availability of the data.

VI. PROCESSING OF PERSONAL DATA.

6.1. GENERAL PROVISIONS.

The personal data requested in each of the specific processing activities are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimization.

The personal data requested in each of the specific treatments are strictly necessary; refusal to provide them would imply that the requested service cannot be provided.

The communication of personal data provided for in each of the specific processing activities is in some cases necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the person responsible for the processing.

6.2. BASIC TREATMENTS.

BILLING

The personal data included in the invoice will be processed for accounting, tax and administrative management, compliance with legal and contractual obligations and contact with the client or supplier in case of incidents or clarifications about the invoice.

The legal basis that legitimizes the processing of personal data is the execution of the contract or provision of the service reflected in the invoice, as well as compliance with a legal obligation in tax, accounting and commercial matters and the legitimate interest of the responsible person to properly manage the commercial and administrative relationship.

Data will not be transferred to third parties, except where legally required or necessary for the provision of the service. In the latter case, data may be processed by third parties providing services to the data controller (such as consultancies, technology providers, or financial institutions), with whom the corresponding data processing agreements have been signed, guaranteeing the confidentiality and security of the information. Data will be transferred to public administrations with tax or fiscal jurisdiction, as well as to banking institutions for the management of payments or collections.

No international transfers of data are planned.

The data comes directly from the interested party or the supplier who carried out the transaction. No data is obtained from external sources, nor is particularly sensitive data processed except with express consent or when legally required.

Personal data will be kept for as long as the relationship between the parties is maintained or for the years necessary for compliance with legal obligations.

EMAIL

The personal data included in this email will be processed to maintain communications related to inquiries, requests for information, quotes, orders, deliveries, billing, or support. It will also be used to manage the contractual, pre-contractual, or commercial relationship.

The legal basis for processing personal data is the performance of pre-contractual measures or a contract when it relates to a request for a quote, order, invoice, or incident (Art. 6.1.b GDPR). The data subject's consent to receive certain types of communications (Art. 6.1.a GDPR). Legitimate interest in responding to inquiries (Art. 6.1.f GDPR).

Data will not be transferred to third parties, except to the email service and cloud storage, to third-party companies when it is necessary to communicate the data to process the request (carriers, management, banks) or a legal obligation establishes it.

International data transfers from GOOGLE, LLC are carried out when using the email application, GMAIL. Data processors: IT services.

Data is collected directly from the data subject or from authorized sources in connection with the provision of services or products. Data is not obtained from third parties without consent, nor is particularly sensitive data processed without express authorization.

Personal data will be kept for the period of time necessary to fulfill the purpose for which it was collected and while legal responsibilities may arise from said processing and once finished for a period of two years, without prejudice to the exercise of the rights that you have as an interested person.

NEWSLETTER

The personal data collected in the context of newsletter subscription will be processed to send information, news, promotions, or related content, and to manage user subscriptions, preferences, and unsubscriptions through various channels such as WhatsApp, email, telephone, or SMS. Please note that this type of data processing may involve analyzing your profile to determine your preferences and thus provide you with information more relevant to your interests.

The legal basis that legitimizes the processing of personal data is the express consent previously given.

The data originates directly from the interested party through a newsletter subscription form or direct contact via email or telephone.

No data is obtained from third parties without express consent.
You can request to be unsubscribed for this type of treatment, depending on the method used, in the following way:

  • Email: Through the link provided in each electronic communication or through an analogous procedure specified in the commercial communication.
  • WhatsApp: Requesting to cancel the subscription.
  • SMS: Requesting unsubscription.
  • Telephone: Requesting cancellation of subscription.

Your data will not be shared with third parties, except where legally required. However, certain service providers acting as data processors, such as web hosting services, newsletter delivery tools, and IT support, may have access to your data, always under a contract that guarantees confidentiality and compliance with current regulations. If WhatsApp is used, as a necessary contractual requirement, your personal data will be shared with WhatsApp Ireland Limited, which is located within the EEA.

International data transfers from GOOGLE, LLC are carried out when using the email application, GMAIL. Data processors: IT services.

The personal data provided for subscribing to our newsletter will be kept for as long as the user maintains their subscription. In the event of unsubscription or withdrawal of consent, your data will be deleted unless there are legal obligations requiring its retention.

NEW CLIENTS

Personal data will be processed to manage your registration as a client with the company, for administrative procedures, for the execution and maintenance of the provision of services, as well as for any other purpose.
Another legitimate and necessary purpose based on the relationship between the parties is to communicate the data to the group companies, in order to coordinate administrative, commercial or service management, and to offer you complementary products or services that may be of interest to you.

The legal basis that legitimizes the processing of personal data is the express consent given when signing the corresponding authorization for the processing of personal data, and as a consequence, the execution of a service provision contract and compliance with legal obligations.

As a necessary contractual requirement, personal data may be transferred to external collaborators, and in compliance with legal obligations, to agencies, public officials, public registries, and any other third party necessary for the proper execution of the project. If the company belongs to a corporate group, the data may also be transferred to the corporate group.

Personal data comes directly from the interested party.

Personal data will be kept until you withdraw your consent, unless it needs to be kept for the maintenance of the relationship between the parties or for the years necessary for compliance with legal obligations.

PROFESSIONAL ENGAGEMENT LETTER.

The client's personal data will be processed to formalize and manage the professional relationship derived from the engagement letter, to provide the contracted services and monitor them, to carry out the related administrative, accounting and tax management, and to comply with the legal or ethical obligations derived from the professional practice.

The legal basis that legitimizes the processing of personal data is the express consent given when signing the corresponding professional engagement letter, the execution of the contract and compliance with legal obligations.

As a necessary contractual requirement, personal data will be transferred to external collaborators and organizations, public officials, public registries, other third parties in general for the proper execution of the task, as well as to third-party companies for the provision of services to the responsible advisor/manager.

Personal data is obtained directly from the client or their legal representative through the signed professional engagement letter, prior communications by telephone, email, or web form. Data is not obtained from external sources, nor is particularly sensitive data processed except when essential for the contracted service, in which case explicit consent will be requested.

Personal data will be retained until consent is withdrawn, unless it must be retained for the maintenance of the relationship between the parties or for the years necessary to comply with legal obligations. In the case of specially protected data, such as health or legal matters, data will be retained for the periods established by sector-specific regulations.

Arras

The personal data provided by the parties in the earnest money contract will be processed to formalize, manage and maintain the contractual relationship derived from the earnest money or deposit contract, carry out the administrative, accounting and tax procedures related to the purchase or reservation of the property or to comply with legal obligations in tax, civil, commercial and anti-money laundering matters, and where appropriate, manage communications with notaries, registries, financial entities or advisors.

The legal basis that legitimizes the processing of personal data is the express consent given when signing the corresponding earnest money contract, the execution of the contract or application of pre-contractual measures and compliance with legal obligations.

The data comes directly from the parties signing the contract or their legal representatives. The data will not be transferred, except where legally required or to service providers acting as data processors, such as notaries, administrators, or electronic signature platforms, always guaranteeing confidentiality and compliance with current regulations.

No international transfers of data are planned.

Personal data will be kept until you withdraw your consent, unless it needs to be kept for the maintenance of the relationship between the parties or for the years necessary for compliance with legal obligations.

New Real Estate Client Registration with Promotional Emails

Personal data will be processed to manage registration as a client in the company, for administrative procedures, for the execution and maintenance of the provision of services, as well as for any other legitimate and necessary purpose based on the relationship that unites the parties, and also for commercial management (sending real estate properties of interest or that may be of interest to the interested person).

The legal basis that legitimizes the processing of personal data is the express consent given when signing the corresponding authorization for the processing of personal data, and consequently the execution of a service provision contract and compliance with legal obligations.

As a necessary contractual requirement, personal data may be transferred to external collaborators, and in compliance with legal obligations, to bodies, public officials, public registries, as well as any third party, in general, necessary for the proper completion of the task.

International data transfers from GOOGLE, LLC are carried out when using the email application, GMAIL. Data processors: IT services.

Personal data comes directly from the interested party.

Personal data will be kept until you withdraw your consent, unless it needs to be kept for the maintenance of the relationship between the parties or for the years necessary for compliance with legal obligations.

Images

Personal data relating to the images will be processed for the following purposes:

  • Authorization to capture and disseminate images of adults: The purpose is to document, disseminate and promote the entity's activities, events or services, publishing in its own media such as websites, social networks, newsletters or promotional material, and to guarantee compliance with legal obligations, such as security or access control.
  • Authorization to capture images of adults (internal use): The purpose is for internal use by the entity.
  • Authorization to capture images of minors: The purpose is for internal company use. Images of minors will not be published, even with express authorization for their capture, when the minors are identifiable.

The basis that legitimizes the use of the images is the explicit consent of the interested person or their legal representative.

The data comes directly from the adult who authorizes the capture and/or dissemination of their image, or from their legal representatives in the case of minors under 18 years of age. If the minor is over 14 years old, they must also authorize it.

The images will be kept until consent is withdrawn.

The images may be transferred, where appropriate, for dissemination through the entity's own media.

WhatsApp

Personal data will be processed for the following purposes:

  • To attend to your inquiries, requests for information, or to manage the pre-contractual or contractual relationship existing between the parties.
  • Inclusion in a WhatsApp group to send you informational, commercial communications or news about our services through a broadcast group.

The legal basis that legitimizes the processing of personal data is the express consent given when signing the corresponding authorization for the processing of personal data.

The personal data collected will not be transferred to third parties, except where legally required. However, please note that:

  • When using WhatsApp, your data is processed by WhatsApp Ireland Limited (Meta Platforms, Inc.), which acts as the communication service provider.
  • If you are part of a WhatsApp group, your phone number and profile name will be visible to the other members of the group.
  • Using WhatsApp involves an international transfer of your data to the United States, which is necessary for providing the messaging service. This transfer is carried out under the appropriate data protection safeguards offered by the service provider.

Personal data will be kept until you withdraw your consent, unless it needs to be kept for the maintenance of the relationship between the parties or for the years necessary for compliance with legal obligations.